Introduction

We collect information/personal data through our website https://svsmanpowermanagement.in (hereinafter referred to as the Platform). You may browse certain sections of the Platform without registering. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy and the laws of India. If you do not agree please do not use or access our Platform.

Collection

We collect personal data when you use our Platform, services or otherwise interact with us. Information we may collect includes but is not limited to name, date of birth, address, telephone/mobile number, email ID and any identity/address proofs you share. Sensitive personal data (for example bank account, card details, biometric information) may be collected with your consent where required to provide certain features.

You may choose not to provide certain information by not using a particular service or feature. We may also track behaviour and preferences on an aggregated basis, and collect transaction-related information including via third-party business partners (whose privacy policies will govern their collection).

If someone contacts you claiming to be Starveen Services and asks for PINs, passwords or full card details, do not share them — report immediately to law enforcement.

Usage

We use personal data to provide requested services, assist business partners in fulfilling orders, enhance customer experience, resolve disputes, inform you about offers and updates, customize your experience, detect and prevent fraud, comply with legal obligations and for marketing (where you may opt-out).

Your access to certain products/services may be affected if you deny permission for information necessary to deliver those services.

Sharing

We may share personal data within our group entities, affiliates, and with third parties such as sellers, business partners, logistics partners, payment providers, or other service providers where needed to provide services. We may also disclose personal data to government or law enforcement if required by law or to protect rights and public safety.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data. However, transmission over the Internet cannot be guaranteed fully secure — users should protect their login credentials and understand inherent risks.

Data Deletion and Retention

You may delete your account from profile/settings or request deletion by contacting us. Deletion may be delayed or refused if there are pending claims, shipments or legal requirements. We retain personal data only as long as necessary for purposes collected or as required by law, but may retain anonymized data for research and analytics.

Your Rights & Consent

You may access, rectify and update your personal data through Platform functionalities. By using the Platform you consent to collection, use, storage and disclosure of your information per this policy. You can withdraw consent by contacting the Grievance Officer — withdrawal will not be retrospective and may affect service availability.

Changes to this Privacy Policy

We may update this Policy occasionally. Please review periodically. Significant changes will be notified as required by applicable law.